物流政策

 

We aim to dispatch orders within 1 business day. 

We offer free standard shipping for orders above 29€ for Europe, US, UK and Canada based customers. 

Delivery normally takes between 3 to 5 business days. All times and dates given for delivery of your order are given in good faith but are estimates only. 

For EU and UK customers: this does not affect your statutory rights. Unless specially noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order.

For more information, please refer to our Terms and Conditions 

International Shipping

We offer international shipping to most countries in geographical areas such as Europe, Americas, Africa and Middle East. 

Unfortunately, we are unable to deliver to countries such as Afghanistan, North Korea, Iraq, Russia or Ukraine. 

Free standard shipping is not valid on some international orders. 

For information about customs process, please email us. 

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes. 

What happens if my order is delayed? 

If delivery is delayed for any reason, we will let you know as soon as possible and will advise of a revised estimated date for delivery.

How can you contact us about this policy? 

If you have any further questions or comments, you may contact us via email at contact@hakyarts.com or use our online contact form.